We are working with a global, market leading real estate, property, FM and engineering services business, our customer works across all 7 continents and delivers services into some of the world’s best known brands within finance, technology, media and commerce.
We are recruiting for a General Manager to lead the delivery of 5 star FM services within a major corporate site within Central London. Services include, cleaning, security, catering, office services, hospitality and specialist works.
You will be responsible for,
- Managing a large multi-disciplinary services team
- Ensuring the highest levels of service are delivered on a day to day basis
- Identifying working efficiencies and constantly driving productivity
- Working with multiple senior level stakeholders to ensure high levels of customer satisfaction
- Management of a large budget and financial control of all expenditure
- Ensuring all service partners and specialist sub contactors adhere to strict service guidelines
- Acting as the point of escalation for any issues on site
- Constantly developing the service model to improve delivery
We are looking for an exceptionally professional senior level manager or director, you must have significant exposure to corporate, tech, blue chip, finance or high-end office environments. It is imperative you have managed large service teams and are able to deliver the highest level of customer service.
The ability to drive meticulous standards is a pre-requisite to the role as is the ability to build board level relationships. A proven background at a senior level within out sourced FM would be a major advantage.
This is an opportunity to work within a world class corporate environment and as such represent a truly career defining appointment. The client can offer an attractive package and global career progression.