Facilities Management Delivery Manager
Location: Worthing, Leeds, Manchester, Bristol, Telford, Cardiff, Glasgow
You’ll relish this chance to play a key part in an ambitious transformation programme to build a new modern, digitally enabled estate - and help us create the best Estates department in Government.
HMRC is on a journey of change. We’re becoming a modern tax authority, equipped for the future needs of our customers. As part of this we’re creating modern, collaborative working environments and bringing our broad organisation together - from over 170 small, old offices to fewer than 30 modern buildings with excellent and innovative facilities. From building and contract management, to support services and project management, the Estates department has a pivotal role to play.
As Facilities Management Delivery Manager, you’ll make a real difference in the delivery of both hard and soft FM services that enable our customers to perform at their very best. While supporting a proactive approach to supplier relationship management, you’ll also support the evolution of our customer focused services. This will see you play a vital part in integrating contractor delivery into a new Regional Centre, while making sure contractors keep performing to expectations across a variety of legacy contracts elsewhere in the estate. Your role will equip you with insight to help drive continuous performance improvements across our supplier base.
To join us, you’ll need to either have or be willing to gain BIFM Level 3 or an equivalent qualification. Your track record within a facilities or contract management team spans supplier relationship management and the assurance of key performance indicators and service level agreements. Crucially, you demonstrate a passion for customer service in everything you do.
Closing date: 14 August 2017.