Account Director - A prestigious retail account
Account Director - A prestigious retail account, based in Hertfordshire with travel in Southern region.
Full ownership of a c£5m soft services contract including P&L, operational and team management.
A fast growing FM provider is are now seeking an Account Director to manage one of their most prestigious retail key national retail account. Full ownership of a c£5m soft service contract including P&L, operational and team management.
My client are a growing FM provider who in 2016, won this prestigious retail contract to deliver cleaning and front of house services across sites in the Southern region.
The contract is worth c£5m p/a and your core objective is to support account on a day-day basis, ensuring KPI's are met and SLA's achieved.
The successful Account Director will be key to support and develop a strong customer service culture throughout all levels of staff across the divisions of the entire account
In order to be considered for this role, we are looking for someone who:
Experience within the Cleaning Sector and a proven abilities to manage demanding client
Can demonstrate a strong track record of nurturing and developing staff.
Can develop a truly customer-centric service
Has the flexibility to travel across South of the UK on a semi-regular basis to ensure a standard of service remains across multi sites.
Up to £65,000 base plus package, including car allowance, health care & pension along excellent career progression across the wider business.