Deputy Director & Head of Business Services

Join an industry leading team that places excellence at the heart of everything we do

With more than 7,200 staff and 34,000 students, and a turnover of c.£614m we are a leading Russell Group University.  Our heritage as the UK’s original ‘redbrick’ and civic university, is combined with one of the most compelling and ambitious agendas in higher education. Quite simply, at Birmingham we make things happen. Home to world-class researchers whose work on everything from new cancer treatments to harnessing the power of atoms for future energy sources makes a real difference to people’s lives - we provide innovative solutions to big problems. We think, recruit and compete worldwide. Our stunning, 300 acre Edgbaston campus is iconic. 

Hospitality and Accommodation Services (HAS) employs over 1200 staff and has a turnover exceeding £55m in the last financial year. HAS plays a unique and significant role in the quality of the student, staff and visitor experience at the University of Birmingham.

The Deputy Director & Head of Business Services (HAS) is responsible for directing and developing the  Business/Professional Services’ operations and administration within and for HAS in order to support delivery of the Department’s and University objectives.  This involves the strategic and pro-active management of people, resources and infrastructure and the development of administrative and business functions.

In addition to acting as Deputy to the Director, the post-holder will also head up two of Hospitality and Accommodation Services’ own business areas – our on-site childcare day nurseries provision (currently providing a service to c.240 children) and our student employment agency, Worklink. Worklink provide casual employment opportunities to our students in a wide variety of roles across the entire University and place approximately 5,000 students into 24,000 casual roles/placements each academic year.

The role will suit commercial individuals with a passion for making a difference and devising innovative solutions focused on enhancing the student experience. You will possess wide ranging management expertise across a diverse variety of business support services with strong people management and mentoring skills. You will have a proven track record in a similar collegial and collaborative environment with excellent organisational ability combined with demonstrable success in long-term strategic planning. Demonstrable success developing brands and commercial strategy is essential.

To arrange a confidential discussion and to request the full briefing particulars, please contact our retained advisors Michael Hewlett (michael.hewlett@mrgpeople.co.uk) and Hayley Mintern (Hayley.mintern@mrgpeople.co.uk ) of The Management Recruitment Group via email or on 020 8892 0115.

Closing date for applications is Sunday 12th August 2018