Building Fabrics Contracts Manager

Location
Birmingham
Salary
£40k - 45k per year + Van, fuel card etc
Posted
03 Sep 2018
Closes
03 Oct 2018
Specialist Area
Engineering, maintenance
Sector
Construction
Contract Type
Permanent
Hours
Full Time

Working for our client who are a European owned leading Mechanical and Electrical / Facilities Management maintenance outsourcing companies. They have a turnover of over £2 billion and employ a workforce in excess of 35,000 worldwide.

As the Building Fabrics Contracts Manager you will report to the Accounts Director and will coordinate all contract managers, resources and stakeholders to deliver a high level of service to clients with maximum efficiency and in a safe, sustainable and collaborative manner.

  • To manage the client service delivery over a number of locations, ensuring all available resources work in a collaborative manner
  • To be accountable for the financial performance of the contract
  • To develop meaningful and sustainable relationships with the Client and related Client organisation and facilitate business growth as a consequence
  • To liaise with Business Development to produce proposals for any bids and opportunities that exist within the Client organisation
  • To ensure Service stream and operational personnel manage their contracts to the Service Level Agreements (SLAs) as they apply to Mechanical and Electrical, Technical and related services
  • To agree targets for the operational teams to improve service delivery standards and efficiency
  • To monitor and develop direct reports through training and regular reviews
  • To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company procedures to ensure a safe working environment for both employees and clients
  • To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Accounts Director as necessary
  • To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works on a mechanical and electrical contracts
  • To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the company's asset management system
  • To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the mechanical and electrical services
  • To review the interface with third party suppliers and sub-contractors
  • To drive successful contract negotiations and business improvement initiatives
  • To manage any support functions as required to deliver a coherent service
  • To maintain commercial understanding of the client contractual deliverables across all services
  • To maintain and agree a clear business plan for the appointed contract
  • To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
  • To review account performance monthly with Accounts Director and agree future plans
  • To drive profit improvement through both sales generation and cost saving initiatives in a collaborative manner with the operations teams
  • To minimise both work in progress and debt levels and drive a positive cash contribution from the account
  • To ensure compliance with all statutory and company procedures across the stakeholder groups
  • To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
  • To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
  • To regularly meet with clients to further understand their organisation and requirements
  • To develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors to improve operational performance.

Qualifications:

  • Building Engineering Services or related Engineering Qualification at or equivalent to: ONC/ HNC level/ City & Guilds within a building services trade such as Plumbing, Carpentry, plastering, bricklaying etc (Essential)
  • IOSH Managing Safely (Desired Not Essential)
  • NEBOSH National/ International Certificate (Desired Not Essential)
  • Membership of one or more of: CIBSE /IMechE /IET / BIFM (Desired not Essential)
  • Substantial Experience in a similar role
  • Experience of development and use of CAFM systems (Desired not Essential)
  • Mobilisation of Operation and Maintenance service delivery experience within a Building Fabrics division

If this is of any interest please apply with your CV or call Jamie or Paul on 01745 772218

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