Campus Services Manager
Create a culture of exceptional service delivery focused on enhancing the student experience. Be part of an ambitious senior management team responsible for our UNESCO World Heritage site in Greenwich.
We are seeking to appoint an enthusiastic Campus Services Manager to cover for Maternity Leave from early November 2018 until November 2019. This is a senior role within Estates and Facilities Directorate (EFD) managing our Campus at the Old Royal Naval College at Greenwich. The purpose of the role is to provide consistent, high levels of service across the Greenwich campus, positively impacting on both the student, staff and visitor experience. This will be implemented by leading, directing and expanding both the internal and outward facing key customer relationships across a multi-site operation (both academic and residential).
The role of Campus Service Manager is designed to ensure that service delivery to customers is placed at the centre of all we do. As a member of the Estates and Facilities Directorate Senior Management Team, the post holder will be the custodian, and act as ambassador, of the Estates and Facilities relationships with all customers - students, Faculties, Directorates, Student Union, visitors and other external bodies.
The role requires the post holder to be a strong communicator at all levels and will participate in the strategic planning, communication, implementation and budgeting of initiatives in addition to problem solving and responsibility for service delivery as assigned including providing leadership to the day to day operations of the Greenwich FM team (in-house and service partners), while maintaining focus on the departmental and University wide strategic goals. The post holder will demonstrate strong customer focus, detailed technical understanding, strong effective leadership and management, experience of managing historic buildings.
To apply please contact our advisors Michael Hewlett or Rob Cullum at the Management Recruitment Group.
Closing date for applications is Sunday 21st October 2018
We aim to be an equal opportunities employer and welcome applications from on all sections of the community.