Head of Soft Services

Join a world-renowned organisation focused on improving health for everyone by helping great ideas to thrive.

We’re a global charitable foundation, both politically and financially independent. We support scientists and researchers, take on big problems, fuel imaginations and spark debate.

Our funding supports over 14,000 people in more than 70 countries. In the next five years, we aim to spend up to £5 billion helping thousands of curious, passionate people all over the world explore ideas in science, population health, medical innovation, the humanities and social sciences and public engagement.

We are looking to appoint a Head of Soft Services for our Euston Road Headquarters, the ten-storey, glass-roofed Gibbs Building and neighbouring building which houses The Wellcome Collection our public facing Cultural Hub. The Head of Soft Services will be responsible for all aspects of soft FM, (catering, cleaning, hospitality, security, office logistics & reception) managing our external partners and a financial budget of c.£5m per annum.  You will oversee the performance, improvement and monitoring of all service providers, ensuring a best in class service. Alongside taking the lead on all operational activities, you will also work closely with the Head of Facilities & Workplace in the development of the strategic vision.

The successful candidate will possess a significant track record in delivering a customer focused soft FM service, spanning both operations and strategy. You will be an adept contract manager, with proven commercial awareness and demonstrable expertise in budget management. The role will suit FM professionals who have strong communication skills and the ability to build effective partnerships with cerebral stakeholders. Professional credibility is essential.

To apply please contact our advisors Michael Hewlett at the Management Recruitment Group.

Closing date for applications is Sunday 4th November 2018.

We aim to be an equal opportunities employer and welcome applications from all sections of the community.

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