Helpdesk Manager

Recruiter
Hays
Location
Birmingham
Salary
GBP31095.00 - GBP33799.00 per annum +
Posted
07 Nov 2018
Closes
05 Dec 2018
Ref
3466861
Contact
Alissia Clarke
Contract Type
Permanent
Hours
Full Time

Helpdesk Manager - Facilities Management - 12 Month Contract - £33,500 per annum

Your new company
Your new company are looking for a Helpdesk Manager in Birmingham. This organisation are one of the leaders in their field. They are undergoing a major expansion and offer a range of facilities currently.

Your new role
As a Helpdesk Manager you will hold accountability for managing key contractors and sub contractors through the helpdesk central service centre. You will be able to deal with problems and diagnosis of solutions through directing work requests to correct contractors. You will liaise with the estates and facilities team to ensure that all supplier performance issues are identified and addressed. You will be a part of a new and exciting project during the 12 month fixed term contract.

What you'll need to succeed
You will have proven experience working at a management level within a facilities management environment. You will have extensive experience working with a CAFM system. You will have lead and developed a team in your previous roles. Ideally you will have a technical knowledge of buildings and contractors. You will have great communication skills in a highly focused customer service role.

What you'll get in return
Along with a competitive salary you will receive 32 days annual leave and an employee medical scheme. You will be required to work Monday - Friday mainly 9-5pm with a small amount of flexibility.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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